Privacy Policy

Account Information: When you create an account, we collect your email address, name, and company information.

Wallet Addresses: We collect the public wallet addresses you choose to monitor. We never collect or store private keys.

Usage Data: We collect information about how you use our service, including login times, features accessed, and system performance data.

Communication Data: When you contact us, we may keep records of that communication.

We use your information to:

• Provide and maintain our security monitoring services
• Send you security alerts and notifications
• Improve our service and develop new features
• Communicate with you about your account and our services
• Comply with legal obligations and protect against fraud

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With service providers who assist us in operating our platform (under strict confidentiality agreements)

We implement industry-standard security measures to protect your information:

• All data is encrypted in transit and at rest using AES-256 encryption
• We maintain SOC 2 Type II compliance
• Regular security audits and penetration testing
• Multi-factor authentication for all admin access
• Zero-knowledge architecture for sensitive wallet data

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained while your account is active and for 90 days after deletion
• Monitoring data: Retained according to your subscription plan (7-90 days)
• Security logs: Retained for 1 year for security and compliance purposes

You have the right to:

• Access and download your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Object to processing of your personal data
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at info@shadowsignals.live.

We use essential cookies to provide our service and optional analytics cookies to improve performance. You can control cookie preferences in your browser settings.

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses approved by the European Commission.

We may update this privacy policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website.

If you have any questions about this privacy policy or our data practices, please contact us: